FAQ

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Home / FAQ

  • Are you a factory or trading company ?

    We are a factory.

  • What is average lead time of FANCO?

    Sample usually takes about 3-7 days depending on product type. Bulk order usually takes about 7-35 days.

  • What is warranty for FANCO LED lighting products ?

    We have 3 and 5 years warranty for different kinds of products. 

  • Can you accept customized assembly or offer OEM products?

    Yes. We have a strong R&D team. We support OEM service. We can print your brand and logo on the product and packaging.

  • Where is your main market?

    Our main markets are Europe, South America.

  • What certificates do you have?

    We have CE of TUV,ROHS,SAA,ISO9001.

  • Can I have samples?

    Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

  • Can I visit your factory?

    Yes, we welcome you to visit our factory.